Das Central - Alpine . Luxury . Life
GTC – GOOD TO KNOW ABOUT YOUR RESERVATION

GENERAL INFORMATION

  • The local tax in Sölden is € 3.50 per adult/night. This fee is not included in the prices listed and must be paid locally.

  • We reserve the right to price changes, printing and system errors and mistakes, as well as changes to the offers. Subject to the general terms of the Austrian Hotel Contract Conditions. In case of mistakes and system errorswhen quoting prices we reserve the right to make adjustments and refer to the current price lists.

ARRIVAL AND DEPARTURE
Arrival is possible daily – except Christmas, New Year’s eve, Mardi Gras and Easter. Rooms are ready for occupancy from 3 p.m. We kindly ask you to vacate your room by 11 a.m. on the day of departure.

DEPOSIT
Please note that at least 25% of the total amount is due at the time of booking to be paid by credit card or advance bank transfer (depending on the amount and the season). Should you transfer payment shortly before your stay, we kindly ask you to take with you the payment receipt, as it can take up to one week until the deposit shows up in our records.

Price and payment methods: We reserve the right to correct mistakes in prices and to refer you to the correct price list.

BANK DETAILS

  • Bank für Tirol und Vorarlberg, A-6450 Sölden
  • IBAN: AT151640000170300300 / BIC: BTVAAT22


DOGS
Dogs are welcome in our hotel. We kindly ask you to inform us of this already when making your reservation. For dogs we charge € 25,- per day (excl. food). Please understand that dogs are not allowed into Restaurant Feinspitz. We’ll be happy to reserve a table for you in our Marend Stube.

NON-SMOKERS
Please understand that our hotel rooms and the entire restaurant, bar,… are non-smoking zones. Enjoy our exclusive smoking lounge.

REDUCTION FOR ACCOMMODATION/BREAKFAST
When booking accommodation with breakfast, the price will be reduced by € 25,- per person and night.

CANCELLATIONS
A withdrawal is possible by unilateral declaration by the contractual partner with the following cancellation fees:

Bookings from 29.11.2020:

  • free cancellation up to 48 hours before arrival, if one of the following reasons applies:
  • a travel warning for the federal state of Tyrol
  • if you have tested positive for Covid-19 (presentation of the test result required)

Should it be one of the cases stated above, no cancellation costs will be charged, and your deposit will be refunded or credited towards your next stay.

OTHERWISE, THE FOLLOWING CANCELLATION CONDITIONS APPLY:

Bookings from 29.11. until 18.12.2020, from 03.01. until 12.02.2021 and from 28.02. until 25.04.2021:

  • until 15 days before arrival: no cancellation fees
  • 14 days before arrival: 90% of the total amount will be charged

Bookings from 19.12.2020 until 02.01.2021 and from 13.02. until 27.02.2021:

  • until 31 days before arrival: no cancellation fees
  • 30 days to 15 days before arrival: 40% of the total amount will be charged
  • 14 days before arrival: 90% of the total amount will be charge


PAYMENT METHODS
Cash payment, credit cards: American Express, Visa, Mastercard, Diners Club

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