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Terms & conditions

GENERAL TERMS AND CONDITIONS FOR THE HOTEL INDUSTRY
Unless otherwise specified on this page, the general terms and conditions for the hotel industry shall apply.

ARRIVAL AND DEPARTURE
Check-in is from 15:00 on the day of arrival. On the day of departure, please vacate your room by 11:00.

DEPOSIT
To make your reservation in the Das Central binding, we request a deposit of 40% of the full amount of the booked category (depending on the amount and the season).

DRESS CODE
Evening meal in our restaurants is always a formal occasion. For that reason we would ask that you wear sporting, elegant attire.

CANCELLATIONS
A withdrawal is possible by unilateral declaration by the contractual partner with the following cancellation fees:

  • Until 2 months before arrival: no cancellation fees

  • 2 to 1 month before the arrival date: 40% of the total amount

  • 1 month to 1 week before the arrival date: 70% of the total amount

  • 1 week before the arrival date: 90% of the total amount

  • Required deposit: 40% of the total amount

Bookings can be cancelled free of charge if one of the following reasons applies:

  • If guests have tested positive for Covid-19 and must be placed in quarantine as ordered by the authorities (also applies to contact persons, notification of isolation from the authorities must be presented to get a refund)

  • If arrival is not possible due to official reasons by the government (lockdown, hotel closure).

Bank charges & transfer fees:
In case of a timely cancellation, the entire deposit paid can be credited for a future vacation.
Upon request, we will gladly refund the deposit, minus a one-time bank and credit card processing fee of € 25,- (within the EU) or € 50,- (outside the EU, third countries).

LOCAL TAX
The local tax in Sölden is € 3,50 per person/night (from 15 years). This tax is not included in the indicated prices and must be paid locally.

PETS
Dogs are welcome. However, please understand that this needs to be stated at the time of reservation. In our restaurants – except for the Marend Stube at the day bar – as well as in the Central Wellness Worlds, pets are not allowed. The surcharge is € 25.00 per day (without food), large dogs only on request. We reserve the right to charge for any necessary final cleaning.

PARKING
We provide a variety of free outdoor parking spaces. Should you want to park your car in the garage, there is a charge of € 15.00 per day.

Possible price changes, misprints, printing and online booking system errors reserved. No legal claims can be derived from this.