Alpine . Luxury . Wellness
Das Central SPA ETIQUETTE
- Our Beauty & Wellness Residence is open for you every day from 9 a.m. to 7.30 p.m.! Reservations are received at the Wellness Residence during the above named times or continuously at the hotel reception. The room telephone is also available to you.
- In order to be able to guarantee your desired time, we recommend that you make an early reservation together with your room booking.
- Please inform us of any allergies or physical complaints you are aware of, so that we can adapt the treatment to your individual needs.
- Pregnancy is a very special time, which is why the treatments should also be adapted to the special needs of the mother and child. Please inform us of this beforehand in your reservation and find out about our „Mamma-Mia Well-Being Programme“.
- Please report to the beauty reception approx. 5-10 min. before the agreed treatment appointment. This way you still have enough time before your treatment to get in the right frame of mind with a cup of tea and a fine cherry-stone hot cushion.
- If you arrive too late at your booked appointment, we will of course make every effort to nevertheless offer you an optimal treatment. Because we have to keep other reservations as well, however, we ask for you to understand that we will probably have to change or shorten your treatment.
- Please do not miss your appointment. If you are forced to cancel, we will, however, understand. We also ask for your understanding, however, that we will have to charge 50% of the treatment costs if your cancellation is not made at least 6 hours in advance of the agreed beginning of treatment.
- If you let your appointment pass without cancelling and do not appear for the appointment, we must charge you the entire price of the treatment.
- We ask that you arrive for the treatments freshly showered and in your bathrobe (lying ready in your room) – this leaves more time for relaxation and recovery.
- Whether it be the room temperature or the force of the massage pressure – please always tell the therapists your preferences, so that we can make your treatment with us a special experience.
- For your own relaxation and out of respect toward the other guests, we ask that you keep your mobile phone switched off throughout the SPA area.